cc7v Privacy
Policy

Throughout this Privacy Policy, the following terms carry the meanings set out below unless the context clearly requires a different interpretation:

• "cc7v" refers to the online gaming platform accessible at cc7v.net and all associated services, interfaces, mobile-optimized pages, and account management features.
• "Personal Data" means any information that identifies or could reasonably identify a specific individual — including but not limited to your name, date of birth, residential address, email address, mobile number, government-issued ID number, financial account details, and device identifiers.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction — whether automated or manual.
• "Data Subject" means the identified or identifiable natural person to whom personal data relates — in the context of cc7v, this is you, the registered player or site visitor.
• "Personal Information Controller (PIC)" refers to cc7v in its capacity as the entity that determines the purposes and means of processing your personal data, as defined under Republic Act No. 10173 (Data Privacy Act of 2012).
• "National Privacy Commission (NPC)" refers to the independent government body in the Philippines responsible for administering and implementing the Data Privacy Act of 2012.
• "Sensitive Personal Information" has the meaning ascribed to it under Section 3(l) of the Data Privacy Act of 2012, and includes information about race, ethnic origin, marital status, age, color, religious, philosophical or political affiliations, health, education, genetic or sexual life, legal proceedings, and government-issued identification numbers.
• "Cookies" refers to small text files placed on your device by cc7v's web infrastructure for the purposes described in Section 7 of this Policy.

cc7v collects personal data that is necessary to provide you with a safe, compliant, and fully functional gaming experience. The categories of data cc7v collects are described in the table below:

cc7v collects personal data through the following channels and methods:

• Direct registration: When you create a cc7v account, you provide identity, contact, and financial data directly via the registration form.
• KYC verification submissions: When cc7v requests documentary proof of identity or address, you submit scanned or photographed copies of government-issued ID documents and supporting documents directly to cc7v's verification team.
• Deposits and withdrawals: Financial data is collected when you initiate transactions through GCash, PayMaya, BPI, BDO, or Metrobank via the cc7v cashier interface.
• Gaming activity: Your in-platform behavior — including game sessions, wagers, and use of responsible gaming tools — is automatically recorded by cc7v's gaming systems as you interact with the platform.
• Support interactions: Data shared during Live Chat, Messenger, Viber, or email conversations with cc7v's support team is collected and stored for quality assurance and dispute resolution purposes.
• Automated technologies: cc7v's servers automatically collect technical data (IP address, device type, browser, session timestamps) and cookie data each time you access cc7v.net. See Section 7 for full details on cookies.
• Third-party verification providers: In certain cases, cc7v uses licensed third-party identity verification and anti-fraud services to cross-reference data you provide during registration or KYC against authoritative data sources. These providers operate under strict data processing agreements with cc7v.

cc7v does not purchase personal data from data brokers or acquire personal data from social media platforms without your explicit consent.

cc7v processes your personal data only for legitimate, specific, and declared purposes. The primary purposes for which cc7v uses your personal data are as follows:

• Account creation and management: To register your cc7v account, verify your identity and age (21+ requirement), maintain your peso wallet, and provide you with full access to cc7v's gaming platform.
• Transaction processing: To process your deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, and to maintain accurate financial records associated with your cc7v account.
• Regulatory compliance: To comply with PAGCOR's licensing requirements, the Anti-Money Laundering Act (AMLA) of the Philippines, the Data Privacy Act of 2012, and any other applicable Philippine law or regulatory directive.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, collusion, and other conduct prohibited under cc7v's Terms & Conditions.
• Responsible gaming: To support responsible gaming tools including deposit limits, session controls, reality check notifications, and self-exclusion — and to monitor for indicators of problem gambling in accordance with PAGCOR's player protection standards.
• Platform improvement: To analyze aggregated, anonymized usage patterns that help cc7v improve game selection, website performance, and the overall player experience.
• Customer support: To investigate and resolve support requests, account queries, payment disputes, and formal complaints submitted to cc7v's support team.
• Marketing communications: To send you information about cc7v promotions, new games, and platform updates — but only where you have provided express consent to receive such communications and have not subsequently opted out.

cc7v does not use personal data for automated decision-making that produces legal effects or similarly significant impacts on you without human review and your ability to contest the decision.

Under the Data Privacy Act of 2012, cc7v is required to have a lawful basis for each processing activity it performs. The legal bases on which cc7v relies are as follows:

• Contractual necessity: Processing required to fulfill cc7v's obligations under the Player Account Agreement — including account setup, game access, payment processing, and customer support — is carried out on the basis that it is necessary for the performance of a contract to which you are a party.
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLA obligations, NPC data breach notification requirements, court orders, and other applicable Philippine legal obligations is carried out on the basis of legal compliance.
• Legitimate interests: Processing carried out for fraud prevention, platform security, abuse detection, and anonymized analytics is based on cc7v's legitimate interest in operating a secure and compliant gaming platform, provided that such interests are not overridden by your fundamental privacy rights.
• Consent: Processing for marketing communications and the use of non-essential cookies is carried out on the basis of your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

cc7v does not sell your personal data. cc7v may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to data processing agreements that bind those parties to confidentiality and data protection standards consistent with this Policy:

• Payment service providers: GCash, PayMaya, BPI, BDO, and Metrobank receive the minimum financial data necessary to process your deposits and withdrawals. Each payment provider operates under its own privacy policy and is independently regulated.
• Identity verification and KYC providers: Licensed third-party KYC and AML compliance services receive identity data to support cc7v's mandatory player verification obligations under PAGCOR regulations and AMLA.
• Game content providers: Third-party game studios whose titles are hosted on cc7v may receive anonymized session and wagering data for technical and statistical purposes. They do not receive your personal identity data.
• Regulatory authorities: PAGCOR and other Philippine regulatory or law enforcement bodies may receive personal data and account records where cc7v is legally compelled to disclose such information by applicable law, court order, or regulatory directive.
• IT and security infrastructure providers: Cloud hosting, cybersecurity, and fraud detection vendors who support cc7v's platform operations receive access to technical and account data to the extent strictly necessary to perform their contracted services.
• Professional advisers: cc7v's legal, accounting, and audit professionals may access personal data on a strictly confidential basis where required to provide professional advice.

cc7v requires all third-party processors to implement appropriate technical and organizational security measures and to process your data only in accordance with cc7v's documented instructions.

cc7v uses cookies and similar tracking technologies on cc7v.net for the purposes described below. A cookie is a small text file stored on your device when you visit cc7v.net. Cookies do not contain executable code and cannot be used to access other data on your device.

You can manage, disable, or delete cookies via your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging into your cc7v account. Disabling functional cookies may affect your platform experience. Disabling analytics and marketing cookies will not affect your ability to play games or manage your account.

cc7v retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and in any case for the minimum retention periods required by applicable Philippine law. The following general retention periods apply:

• Active account data: Retained for the duration of your cc7v account plus a minimum of five (5) years after account closure, in compliance with PAGCOR record-keeping requirements and AMLA obligations.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of submission, or longer if required by applicable AML or gaming regulatory obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, consistent with AMLA and BIR record-keeping requirements.
• Support communications: Retained for three (3) years from the date of the interaction, unless the communication relates to an ongoing dispute or legal proceeding, in which case it is retained until final resolution.
• Marketing consent records: Retained for the duration of your account plus two (2) years, to evidence compliance with consent requirements.
• Anonymized analytics data: Retained indefinitely, as it no longer constitutes personal data once fully anonymized.

Upon expiry of the applicable retention period, cc7v will securely delete or anonymize personal data using industry-standard data destruction methods, unless a specific legal obligation requires continued retention.

cc7v implements a layered set of technical and organizational security measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: All personal data stored in cc7v's databases is encrypted at rest using AES-256 encryption. All data transmitted between your device and cc7v.net is encrypted in transit using TLS 1.3.
• Access controls: Access to personal data within cc7v's systems is restricted on a strict need-to-know basis. Staff with access to player personal data are subject to confidentiality obligations and regular security training.
• Multi-factor authentication: cc7v's internal administrative systems require multi-factor authentication for all staff accessing player account data.
• Intrusion detection and monitoring: cc7v deploys 24/7 automated intrusion detection, anomaly monitoring, and security incident response capabilities across all platform infrastructure.
• Third-party security audits: cc7v engages independent security professionals to conduct regular penetration testing and vulnerability assessments of the cc7v platform.
• Data breach response: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, cc7v will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with Section 20(f) of the Data Privacy Act of 2012.

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by cc7v. cc7v is committed to responding to all valid rights requests within 30 calendar days of receipt:

• Right to be Informed: You have the right to be told what personal data cc7v holds about you, how it is used, and with whom it is shared. This Privacy Policy is the primary vehicle through which cc7v fulfils this right.
• Right of Access: You have the right to request a copy of all personal data cc7v holds about you, along with information about the purposes and recipients of that data. Requests can be submitted to [email protected].
• Right to Rectification: If any personal data cc7v holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Basic account details (email address, mobile number) can be updated directly via your cc7v account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where the data has been unlawfully processed — subject to cc7v's legal and regulatory retention obligations.
• Right to Object: You have the right to object to processing based on cc7v's legitimate interests or for direct marketing purposes. Where you object to marketing, cc7v will cease processing your data for that purpose immediately.
• Right to Data Portability: You have the right to receive a copy of personal data you have provided to cc7v in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Lodge a Complaint: If you believe cc7v has processed your personal data in violation of the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, submit a written request to cc7v's Data Protection Officer at [email protected] with the subject line "Privacy Rights Request – [Your Account Username]". cc7v may need to verify your identity before processing your request.

The cc7v platform is strictly intended for adults aged 21 years and above in accordance with Philippine gaming law. cc7v does not knowingly collect, process, or retain personal data from individuals under the age of 21. Any account found to belong to an individual under 21 will be immediately closed and all associated personal data deleted, except where retention is required by applicable law for regulatory reporting purposes.

If a parent or guardian believes that a minor has registered a cc7v account or submitted personal data to cc7v without parental consent, please contact cc7v immediately at [email protected] with the subject line "Underage Account Report". cc7v will investigate and take appropriate action within 24 hours of receiving such a notification.

cc7v's primary data infrastructure is located in the Philippines. In certain operational circumstances — such as the use of cloud infrastructure providers, third-party game content servers, or licensed KYC verification services — your personal data may be transferred to and processed in jurisdictions outside the Philippines.

Where such cross-border transfers occur, cc7v ensures that adequate safeguards are in place to protect your personal data, consistent with the requirements of Section 21 of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers. These safeguards include:

• Binding contractual obligations on the recipient requiring them to protect your personal data to standards equivalent to those required under Philippine law.
• Transfers only to jurisdictions that the NPC has recognized as providing an adequate level of data protection, or to recipients who have implemented approved supplementary safeguards.
• Regular review of cross-border transfer arrangements to ensure ongoing adequacy of protection.

You may request information about the specific cross-border transfer safeguards applicable to your data by contacting cc7v's Data Protection Officer at [email protected].

cc7v reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, cc7v's data processing practices, or new platform features. The revised Policy will be published on this page with an updated effective date.

For material changes — those that significantly affect your privacy rights or the way cc7v uses your personal data — cc7v will notify registered players via the email address associated with their account at least 7 days before the changes take effect. Your continued use of the cc7v platform after the effective date of a revised Privacy Policy constitutes your acknowledgment of the updated terms.

cc7v recommends that all players review this Privacy Policy periodically. If you have any concerns about a proposed change, please contact cc7v's Data Protection Officer before the effective date.

cc7v has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, you may contact the DPO through the following channels:

• Email: [email protected] — subject line: "Data Privacy Inquiry"
• Live Chat: Available 24/7 on cc7v.net — average response under 5 minutes
• Messenger & Viber: Via cc7v's official support channels

cc7v's support agents are available around the clock and can assist you in both English and Filipino (Tagalog). All privacy-related inquiries are escalated to the DPO and handled with the highest level of confidentiality.

If you believe cc7v has failed to handle your personal data in accordance with the Data Privacy Act of 2012 and you are not satisfied with cc7v's response, you may escalate your complaint to the National Privacy Commission (NPC) of the Philippines at [email protected] or visit the NPC's official website for guidance on filing a formal complaint.